Well…I typed on a web blog last night of how frustrated I gotten at Geeks On Call. The complaints are every 8 out of 12 calls (yes..I actually counted!!) Anyways I had to vent on this blog and I think I messed up because Rich Artese is using Google Phrase Keyword search and found the blog that I posted here
http://www.aboutmyjob.com/?p=18918
Friday, October 30, 2009
Tuesday, September 22, 2009
Issues at Geeks On Call - Part II
Things at Geeks aren’t looking to bright (for the company that is) The complaints for the services recently done by “Onforce” techs are increasing. And the fact that we’re still quoting rates from 2004 don’t really help!!
I had talked to BJ Harrison (GOC tech/franchise manager up in Hampton) back last month and he told me that GOC had defaulted on the lease here in the building… and guess what!!...... we’re working at home starting next week !! LMAO.
I dunno - the complaints are really starting to piss me off. Everytime I get one from a customer I want to slam the desk because this problem could be easily fixed. Drop the “Onforce” (Third part technicians who "bid" on the jobs on the web page)
I mean we have no idea who we’re sending out to these customers. I think I know more than some of these techs…and I’m not even certified. (that term is relative btw-being certified doesn’t mean it’s guaranteed to be fixed)
I had talked to BJ Harrison (GOC tech/franchise manager up in Hampton) back last month and he told me that GOC had defaulted on the lease here in the building… and guess what!!...... we’re working at home starting next week !! LMAO.
I dunno - the complaints are really starting to piss me off. Everytime I get one from a customer I want to slam the desk because this problem could be easily fixed. Drop the “Onforce” (Third part technicians who "bid" on the jobs on the web page)
I mean we have no idea who we’re sending out to these customers. I think I know more than some of these techs…and I’m not even certified. (that term is relative btw-being certified doesn’t mean it’s guaranteed to be fixed)
Wednesday, July 22, 2009
Amanda comes home for a visit!
Amanda flew out to visit the first two weeks of August - she really didn't do much besides go to the movies and hang around Kevin and Vickys, but I really enjoyed having her around this time - she was really energetic, swet and lovable this time - I really miss having her around the family - I know her an Derek are having issues - I really hope they work things out.
Tuesday, July 21, 2009
Uummm I dunno what happened to 2008.. LOL !
Soooo...I'm not sure if it's actually been an entire year since I've entered anything in this or not... doesn't seem right, but anyways!! LOL!
What can I say... I still live at 821 Wilbur in Chesapeake, VA - which is a good thing, Vicky, Kevin, Sue and Kenny still live up in Hampton, VA, which is good, Kenny still plays his games, which is not so good (he could be doing soo much more), Vicky still sits all day on the couch, which is not a good thing at all (she needs to change her lifestyle before she gets a stroke or heart attack).
Amanda is still married to Derek, which is great, but she thinks Derek has been cheating on her.- NOT GOOD. Tim has basically been staying up at Vickys, which is good - this keeps Tim and his negativity away from me.
And most importantly, I've become closer to the brothers and sisters in the congregation, and I got baptised on July 11th!! - a very important date :-) - Now I have to upkeep my dedication to Jehovah and maintain my love and zeal for the "real work"
What can I say... I still live at 821 Wilbur in Chesapeake, VA - which is a good thing, Vicky, Kevin, Sue and Kenny still live up in Hampton, VA, which is good, Kenny still plays his games, which is not so good (he could be doing soo much more), Vicky still sits all day on the couch, which is not a good thing at all (she needs to change her lifestyle before she gets a stroke or heart attack).
Amanda is still married to Derek, which is great, but she thinks Derek has been cheating on her.- NOT GOOD. Tim has basically been staying up at Vickys, which is good - this keeps Tim and his negativity away from me.
And most importantly, I've become closer to the brothers and sisters in the congregation, and I got baptised on July 11th!! - a very important date :-) - Now I have to upkeep my dedication to Jehovah and maintain my love and zeal for the "real work"
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